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Did You Get the Message?
The Allegro Message Center has been revamped to improve clarity and reduce clutter. Previously, messages older than two weeks that were marked as read would still appear in the Message Center. The list of messages could quickly become unwieldy and made locating notes and messages for deals a cumbersome task. Messages marked as read will now stay in the Message Center for two weeks, at which time they will be removed. You’ll still be able to access all messages for a deal in Deal view.

In addition to this new functionality, Consumer Portal messages will now appear in both the Message Center and the Deal Maestro.

A Welcome Addition
Our team continues to work on enhancements to automate processes supporting welcome letters. A welcome letter queue now can be enabled in Administration > Settings > SFTP Settings. All welcome letters procedurally generated by Allegro for new deals will be sent to the Welcome Letter Pending queue, where they can be printed as a batch as opposed to the previous one-by-one printing. Enabling this setting will automatically send the welcome letters to your server upon creation. If your institution uses DigiDocs, you can still create your own welcome letters and upload them directly to the Document Preparation tab of a deal.

Later in the year, welcome letter automation will be expanded so that Allegro will automatically export all welcome letters currently listed in the Welcome Letter Pending queue on a daily basis.

New Main Administrator Role
Allegro user profiles are being expanded to include a new Main Administrator role. The Main Administrator is the individual at your organization who:

  • has access to all licensed Allegro functionality
  • manages the credentials and feature access for other Allegro users
  • serves as the primary contact for Allegro product communications

Please call us at 801-581-9500 and our service team will work with you to implement your preferred Main Administrator in your Allegro environment.

Each lender and conductor must have a single user who is assigned the Main Administrator role. Your institution is free to change your assigned Main Administrator at any time, but Allegro will require someone to have this role. It’s not possible to remove someone from this role without assigning it to someone else.

The designation of a Main Administrator is consistent with our contract language and compliance best practices, and it provides more reliability for sharing important product updates with your team.

We will be contacting clients who have not already called to assign their Main Administrators. If you have questions, please reach out to us at

New Office Location 
We’ve moved our office headquarters to accommodate our rapidly expanding team. Our address is now 26 S. Rio Grande St. Ste, 2072, Salt Lake City, Utah 84101. We’ve doubled in size over the last year and our continued growth allows us to meet our customers’ needs much faster and more efficiently.

Please follow this link to our Salt Lake City visitor’s guide to better plan your trip.

ILT Partners with TruDecision
Recently, ILT partnered with TruDecision to deliver their sophisticated AI technology to our lenders. A step beyond a credit score, TruDecision considers multiple risk factors for each application and factors them into their Expert Auto Score, which determines application risk both at the beginning and throughout the entire credit cycle. Customers using TruDecision can access the Expert Auto Score in the Allegro dashboard to include the score in their overall risk analysis of each application. To learn more about TruDecision’s unique catalogue of products and to get yourself started with integrating their score into your Allegro dashboard, reach out to our customer service representatives.

ILT Remittance Procedures
This is a reminder that our remittance procedures have changed since our acquisition by CUNA Mutual Group. Remittances to ILT should be submitted as ACH payments as follows.

Bank Name:       Wells Fargo Bank, NA

Bank Address:   420 Montgomery Street
San Francisco, CA 94104

ABA Number:    121000248
Account Title:     US059 WFB_3041 Integrated Lending Tech
Acct Number:    4619993041

If it is necessary to remit payment by check, the correct address is as follows.

1575 Arboretum Dr.  Ste 406
Grand Rapids, MI 49546

We value your business and the opportunity to serve your lending technology needs.

ILT Says Goodbye to President and Vice President
At the beginning of April, ILT CEO William McGregor and Vice President Roger Seegmiller will be stepping away from the company that they founded. At the start of 2000, Will saw a growing need for a lending platform that helped facilitate online automobile financing. The internet was still in its infancy and was yet to be fully utilized in the financial sector. Through their vision and strategic leadership, they created an online lending platform that has evolved into today’s Allegro Lending Suite. Will and Roger have been the face of ILT, guiding its growth through the years and facilitating ILT’s acquisition by CUNA Mutual Group in 2022. Will and Roger leave behind a lasting legacy that has personally impacted all of ILT’s clients and our team. We will sorely miss them and their contributions and wish them the best in the years ahead. 

Upcoming Holidays

ILT will be closed on Memorial Day, but our emergency services will be open 24/7. If your issue is urgent, please contact us by phone 801.581.9500.

FTC Proposed Rule on Auto Sales and Its Impact on Lenders
In June of last year, the Federal Trade Commission submitted a proposed rule “to prohibit motor vehicle dealers from making certain misrepresentations in the course of selling, leasing, or arranging financing for motor vehicles.”[1] Pulling authority from the Dodd-Frank Wall Street and Consumer Protection Act[2], the FTC’s proposal seeks to alleviate several stress points in the customers purchase experience: full disclosure of car price and add-on costs in all customer interactions, customer acknowledgment and approval of add-ons included in the deal, and diligent recordkeeping.

Disclosure Practices
The proposed rule would require auto dealers to list the true price of each asset in all marketing collateral, e.g., media advertisements, website listings, social media, emails to prospect clients, etc. This price is not allowed to change if unexpected factors should affect it. Any price misrepresentation could result in an unfair, deceptive, or abusive act or practice (UDAAP) violation and the dealer may be subject to legal charges should the client take action. Auto dealers would also need to provide each client with a detailed list of all add-ons offered and the prices associated with them. Dealers would also be required to provide the total purchase cost of the vehicle in cash without any optional add-ons or financing methods.

Add-on Approvals
The ruling seeks to ban the addition of add-ons that provide no consumer benefit and to require written and signed customer acknowledgment indicating their refusal to purchase add-ons with their vehicle. Throughout the entire customer buying experience, the sales representatives need to provide a written document signed and dated by the consumer affirming that they’ve been appropriately informed of all add-on possibilities and prices and are electing to decline their inclusion in the purchase.

Furthermore, a dealer would need to provide the client with a total itemized price for both financed and non-financed options that either include or exclude, depending on the customers’ elections, individual add-on pricings. Because of difficulties in ascertaining if certain add-ons provide consumer benefits, the FTC has reached out to dealers and the public for help on a more concise system of clarification.

Diligent Recordkeeping
The proposed rule would require auto dealerships to keep records of all advertising material, financing information, and add-on lists for each vehicle. This has the potential to place a strain on record management systems and may increase the amount of time required to process each vehicle. Any public instance that displays the vehicle’s price and information will need to be documented and stored for a period of 24 months.

This condition was created with the intent to improve deal transparency with clients should a discrepancy or misrepresentation claim be filed against the dealership.

Lending Ramifications
Due to the Holder in Due Course Rule, customers who leverage claims against dealers that violate the ruling can assert these claims against lenders and any purchaser of the credit contract.[3] This may place the burden of responsibility on the financial institution in the event of disputes, even if the dealer was the offender. This has the potential to create a relationship of distrust between dealerships and financial institutions and could ultimately hinder loan approvals.

Industry Response
The proposed rule has been met with considerable opposition from industry thought leaders. In response to the proposal, the National Automotive Dealer’s Association (NADA) submitted a robust comment during the open public comment period which closed on September 12, 2022. In their comment they addressed that the proposed rule will “inject massive costs into the auto retailing process, greatly extend transaction times, greatly confuse consumers, and impede efficiencies aided by technological innovations.”[4]

The NADA also released a statement after their request to extend the public comment period was denied. NADA President and CEO Mike Stanton outlined what the NADA anticipates may be the results of this ruling should it be passed: “This proposed rule would cause great harm to consumers by significantly extending transaction times, making the customer experience much more complex and inefficient, and increasing prices.”[5]

In addition, on September 12, 2022, the American Financial Services Association and the Consumer Bankers Association delivered a join letter to the Secretary of the FTC detailing changes they would like to see made to the ruling before implementation:

  • The Rule’s definition of “Dealer” should be clarified to avoid an overbroad application to vehicle finance companies.
  • The Rule should provide a safe harbor from Holder Rule liability for Rule violations that vehicle finance companies cannot detect from the face of the retail installment sales contract or lease.
  • The FTC should re-fashion the disclosure provisions of the Rule to accommodate online vehicle shopping transactions.
  • The Rule’s definition of motor vehicle should be clarified to provide a level playing field for various types of vehicles.
  • The Rule should allow for an ample implementation period.

Ruling Update
At this time, no update has been filed on this proposed rule. The public comment period expired on September 12, 2022, but no final rule has been issued.